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High Quality Customer Service Evaluation Device
High Quality Customer Service Evaluation Device

1 Wireless RF communications; 2 Support clerk identity identification; 3 Voice prompt and volume is adjustable; 4 Beautiful

Product description

   Do you know if your customer are satisfied? Are they happy with your customer service ?Are your employees doing their job right?Do you spend lots of money to get customer survey? From the above questions we could know customer feedback is a benchmark for improving service quality; respect customer feedback is an important way to win trust. Then you have came right place to resolve your problem. Please view the detail information about our products and service.

The Main Function

The clerk inserts his card into W02-type machine. Now the system will have voice prompt "welcome". When the client finishing his business, the clerk presses the button of "please evaluate", the system will have voice prompt "please evaluate for my service". It also has voice prompt "Thanks" when the client press the key. The client appraisement buttons have "very Satisfied" "Satisfied" "Poor Service" "Waiting Too Long" "Unskillful" and "Other reasons". The W02-type machine displays the star-level of current clerk through the star level indicating light. (A open indicating light stands for a star level, it is divided into 1 to 5 star level). The staff card that contains name, No. and picture of W02-type machine can be inserted and drew freely. It can realize many clerks use a appraisement controller together. So it will reduce the cost greatly. Support the clerk identity identification. The identity that was appraised can be identified effectively. It can avoid the situation of wrong appraisement.Every appraiser has a excellent and steady switch power supply.It can be received and sent information through wireless way. It is not need to wire. So it is very convenient.

Product Parameter

Shape dimension 

(L)200mm*(W)120mm*(H)44mm

Communication mode 

RF wireless rf communications

Communication distance 

< 200 meters

Power supply 

DC 9V 1000mA

Power consumption

< 2W

Buttons life 

more than 1 million times 

The Topology

High Quality Customer Service Evaluation Device

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