Subject

Question

Answer

Wig details

1.what hair colors can you supply?

We have our own color ring including 40 single colors,in addition,highlight color,mixed color,T color are all ok.

2.what hair type can you supply?

Indian Remy and Virgin,Chinese Remy and Virgin,Malaysian remy and Virgin

3.what texture can you supply?

Silky straight,yaki,body wave,deep wave,loose curl,jheri curl,etc are all ok,also we can replicate pictures which you like

4.what lace color can you supply?

a. Transparent  b. Black  c .Light Brown  d. Medium Brown  e .Dark Brown

5.what cap styles can you supply?

Please visit our website for pictures

6.whats your medium cap size?

1:22.5" 2:14.5" 3:11.5" 4:12.5" 5:14.5" 6:5.5"

7.can you make each hair is same length?

Yes, we offer custom order and our stock lace wigs are same length

8.how much for your color ring?

10 usd one piece,if you purchase large quantity,we can offer a free color ring.

Additional charges

1.highlight colors

NO

2.mixed colors

NO

3.wave or curl

NO if need more material and labor cost  ,will talk with you firstly

4.heavy density

Over 150% density,extra 18-25usd/unit

5.bleached knots

NO

6.baby hair

NO

7.large cap size

Circumference 23inch,extra 10 15 usd/unit

8.full lace cap

NO

9.rush order

We can finish your order in 15days, extra  10-15usd/unit

10.dropshipping

NO

Custom Lace wigs

1.how to order a custom lace wig?

Contact us or visit our website for custom order form,then complete it with your requests,send it back to us,we will produce accordingly.

2.can you replicate pictures or sample?

Yes, but we are not sure of the 100% same texture due to all hand working.

3. can you offer repair service?

We usually do not provide repair service, while if you order from us we can repair for you.

4. whats your custom lace wigs return policy?

Each of custom lace wigs is made to customerss particular preference ,Maybe it can not fit anyone else ,so make sure it is exactly what you want when ordering.If faults happen,our faults,we will accept the return,if not,we cant.

Stock  Lace wigs

1.how to order your stock full lace wigs?

You can choose items from our stock lace wigs list, then we will give you the total cost, after payment we can ship to you immediately.

2.how can I know it looks like before order?

We can take some photos for you,also you can view it by Video Chat,its more directly.

3. can I receive your regular stock lace wigs list?

Of course, we can send our update stock list to our regular customers in time;

4. whats your stock lace wigs return policy?

After you receive the units in 3 days, if you havent changed its original state, you can ask replacement or retain the money as credit to pay for new order.

delivery

1.delivery time for stock lace wigs

All of our stock lace wigs can be shipped out immediately after payment.

2.delivery time for custom lace wigs

General custom knots is 25days; Hidden knots or heavy density is 28days,rush order is 15days.

3.whats the shipping time?

Normally,we deliver via ups,shipping time is about 3 business days

4.can I track my package online?

When your wigs have been shipped out,we will inform you the tracking number at once,then you can tract it on