... .,we'll help you to solve.2/ The problem haven't solved,send the goods back,we'll check,if there ... the shipping charge.3/ No matter what happen,you can't Disassemble the product,once you did, you may damage it ... get more information about our product.Best Regards,SueryGuangzhou Chihai Electronic Co., Ltd. Tel: 86 20 28982609|Mobile:13699744883TM:cn1000832226Skype:gzchihai1Web site:www ...