... .(4) You worry about the quality of your order. 2. How does it work? From your ETO account, you follow a ... online retailer, or an B2C/C2C website. (2) Tell us how much it costWe purchase the merchandise for you, so tell us ... the supplier for refund or resend the right one. 3.How about the Personal Shopper service fee? Our Personal Shopper Service ...